AVITA 1008 Pharmacy


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Frequently Asked Questions

Valley Community Healthcare offers a full array of family healthcare services that take care of the whole family in one location. Our doctors see patients of all ages: newborns, children, adolescents, and adults, including expectant mothers and seniors.

How do I enroll in an insurance program?

New patients can start the enrollment process by walking into either of our Centers, or by calling 818-301-6399 for information.

A Member Services Specialist provides the client with a list of documents they need to bring for their enrollment appointment. An enrollment appointment is scheduled.

Once their documents are processed, the client is enrolled as a patient, and an appointment is scheduled with a physician.

What programs are available?

We offer two programs

  • Medi-Cal: If you are a U.S. citizen, a legal permanent resident, or have a valid work permit
  • My Health LA: If you are not a U.S. citizen and not a legal permanent resident

We also accept Covered CA for those who have income at the high end of the Federal Poverty Level and do not qualify for any other program.

What documents do I need for enrollment?

Click here to see the documents you need to bring to your enrollment appointment.

Can I see a provider without insurance?
You must first be screened by our Member Services department to determine income eligibility for coverage through a healthcare program. If you are not eligible for coverage, Valley Community Healthcare has sliding fee scales available for those that meet eligibility criteria. To learn more, please visit our Member Services department or call 818-301-6399.
What is my cost without insurance?
Valley Community Healthcare has sliding fee scales available for those that meet eligibility criteria. To learn more, please visit our Member Services department or call 818-301-6399.
Do I need insurance?

If you are a U.S. citizen or a legal permanent resident, you must have healthcare coverage by law. Visit our Member Services department at either the North Hills or North Hollywood Center to learn how to enroll in a program.

What if I need medications?

Enrolled patients may receive their prescribed medications through the pharmacy at the North Hollywood Center, or at the North Hills Wellness Center dispensary.

I have a concern about my patient experience; who can help?

Patients may send a message via their Patient Portal account, email their concern to [email protected], or leave a message at 818-763-8836 X1234.

How do I connect through the Patient Portal?

New and existing patients are automatically registered in the Patient Portal. Follow this link to login with a username and password.

Where do I send my completed forms?

Email completed forms to [email protected], fax them to 818-301-6354, or drop them off at the clinic Monday-Friday 8:00am-5:00pm.

How do I request my medical record?
Download and print the request form from the web site. Print and drop off the completed form at the clinic Monday-Friday 8:00am-5:00pm.

High-Quality Healthcare for All

The mission of Valley Community Healthcare is to improve the health and wellbeing of our community by providing high-quality comprehensive healthcare services regardless of ability to pay.

Patient Information

We empower patients to take responsibility for, and share in, decisions regarding their health status, forming a partnership between patient and healthcare provider.

Make a Difference with VCH

Your gift to Valley Community Healthcare ensures that we can create little miracles every day, so our patients won’t need big miracles to stay alive and well.

Clinical Services

We care for family members of all ages in the same facility, improving their health and wellbeing regardless of their ability to pay.