Member Services & Enrollment
The Member Services Department staff at Valley Community Healthcare is uniquely qualified to serve diverse populations with a high degree of cultural sensitivity and linguistic competency.
Welcome to our enrollment and eligibility information page where we help you understand the importance of accessing and keeping healthcare coverage (insurance) for you and your family.
Many patients are covered by Medi-Cal, the state-run health insurance program for eligible individuals and families in California. To keep Medi-Cal coverage, it is important to renew your coverage on time.
During the COVID State Emergency, Medi-Cal health coverage was automatically renewed. However, as of April 1, 2023, you are now required to renew your coverage.
If you changed your home address during the years 2020-2023, and have not updated your information with your Medi-Cal worker, call them now at 818-701-8200.
- If your information is not correct, you will not receive your renewal packet, and your coverage may be cancelled.
- To keep yourself and your family covered, all Medi-Cal patients must update their current information and complete the renewal process to make sure their insurance does not get cancelled.
- Check your mail for the large L.A. County envelope with your renewal forms. Complete the forms right away. You will need to submit your renewal forms on time to avoid losing a gap in your coverage.
Member Services & Enrollment
North Hollywood
818-301-6399
Monday, Tuesday, Wednesday & Friday:
8:00am – 4:30pm
Thursdays:
8:00am โ 7:00pm
Every Saturday by appointment only:
8:00am – 12:00pm
North Hills
818-301-6399
Monday & Wednesday:
8:00am-8:00pm
Tuesday, Thursday & Fri:
8:00am-4:30pm
Alternating Saturdays by appointment only:
8:00am-12:00pm
Our certified enrollment counselors can help you with your renewal! They assist you with any questions you may have, and help you complete your renewal forms on time.
To schedule a renewal appointment with our enrollment team,
call 818-301-6399, Monday โ Friday 8:00am-4:00pm.
Our enrollment specialists are dedicated to making the renewal process as easy and efficient as possible. Renewing your Medi-Cal coverage is necessary to keeping your healthcare coverage up to date.
We are here to help!
Contact us if you have any questions or need assistance with your renewal.
