AVITA 1008 Pharmacy


Member Services

818-763-8836 x1053




Member Services & Enrollment

The Member Services Department staff at Valley Community Healthcare is uniquely qualified to serve diverse populations with a high degree of cultural sensitivity and linguistic competency.

They make every effort to ensure the enrollment and continuous healthcare coverage of the insured and uninsured children and families in our community.

After an initial screening, prospective clients schedule an appointment with an Eligibility and Enrollment Specialist, who assists them with completing and submitting application forms that determine their eligibility for health care programs such as Medi-Cal, My Health LA, and Covered CA. Based on their eligibility, the Enrollment Specialist provides the client with information on the services they will receive from their plan.

Once enrolled in a healthcare program, patients are assigned to a Case Manager who they can contact directly for assistance with any issues related to their healthcare program and service. To ensure that patients have continuous coverage and ready access to clinical services at their medical home, Member Services staff provide continuous support for pending or existing case issues, Medi-Cal Redeterminations, and Primary Care Physician changes.

Member Services Hours

North Hollywood


Monday – Friday:

Saturdays by appointment  

North Hills


Monday & Wednesday:

Tuesday, Thursday & Fri:

Alternating Saturdays:
by appointment

High-Quality Healthcare for All

The mission of Valley Community Healthcare is to improve the health and wellbeing of our community by providing high-quality comprehensive healthcare services regardless of ability to pay.

Patient Information

We empower patients to take responsibility for, and share in, decisions regarding their health status, forming a partnership between patient and healthcare provider.

Make a Difference with VCH

Your gift to Valley Community Healthcare ensures that we can create little miracles every day, so our patients won’t need big miracles to stay alive and well.

Clinical Services

We care for family members of all ages in the same facility, improving their health and wellbeing regardless of their ability to pay.