Click here to learn about telehealth visits

AVITA 1008 Pharmacy


Member Services

818-763-8836 x1053

Click here to learn about telehealth visits





Your health is our top priority! Valley Community Healthcare (VCH) employees administering vaccines at our clinic sites are fully vaccinated. It is very important for us to get vaccinated to protect our family and friends from getting sick from the virus. The COVID19 vaccines give you 94% protection and prevent you from becoming infected and seriously ill. The vaccines are safe and they will save lives.

It takes time for your body to build protection after any vaccination, and you are fully vaccinated two weeks after your second shot or two weeks after your single dose. Research shows that fully vaccinated people do not transmit the COVID19 virus, although we are still learning about virus mutations and strains.

Click here to find out about your turn to get the COVID VACCINE

If you are not a Valley Community Healthcare patient, find a vaccination clinic in your neighborhood.

The new COVID variants are very contagious, and we encourage everyone to get vaccinated as soon as possible.

Dr. David Luna, Chief Medical Officer at VCH, shares this powerful message about the importance of COVID-19 vaccinations. A family member of a VCH employee is featured on KTLA channel 5 news, expressing his gratitude that being vaccinated prevented serious illness.

Covid Vaccination

Patient Care Information

Symptoms of COVID-19

Testing Information



One and Done! The Johnson & Johnson Vaccine (Janssen) is Safe and Easy!

You only need one shot to become protected from the virus. The Janssen vaccine makes it easy to get vaccinated if transportation or your work hours make scheduling difficult. One and done! When you call for your appointment let us know if you would like the easy, one dose Janssen.

Get your shot and catch up with all the people and events you’ve been missing… One dose or two. It’s up to you!


Pfizer, Moderna and Janssen vaccines have all been approved for use in LA County. They are safe and offer protection against serious illness from COVID19 infection.

It takes time for your body to build protection after any vaccination, and you are fully vaccinated two weeks after your second shot or two weeks after your single dose.

You need TWO SHOTS of the Pfizer Vaccine or the Moderna Vaccine to get full protection. You should get the second shot even if you have side effects after the first shot, unless a vaccination provider or your doctor tells you not to get it.

You only need ONE SHOT of the Johnson & Johnson’s Janssen vaccine to get full protection.


Be On Time:
You must keep the correct appointment time.

Bring A Photo ID:
Nobody can take your place.

Wear A Mask

Stay Home If You Are Sick:
If you have symptoms like fever, cough, cold, loss of smell etc. stay home

Getting Ready for your Appointment
  • The vaccine is safe and patients get two doses
  • Your appointment may take up to one hour
  • When you register, you will get a vaccination card, and an appointment for when to come back for your second dose
  • In one month you must bring this card to your second appointment
  • You will get information about the V-safe program
  • Your vaccine will be included in your patient record
  • No visitors are allowed in the vaccination area
Getting Your Shot
  • Patients with appointments will check in with the patient screening assistants downstairs.
  • Patients will be screened for COVID-19 symptoms and have their temperature checked.
  • Patients will be directed to the department and fill out a screening questionnaire.
  • A nurse will administer the vaccine and monitor the patient for safety measures.
  • After getting the shot, patients will sit and wait for 15-30 minutes.
After the Shot
  • Patients may feel pain, tenderness, and swelling at the injection site
  • Some people get a headache, chills, body aches, or feel tired or nauseous
  • It takes time for your body to build protection against the virus
  • It is possible to carry the virus without showing symptoms, and pass it on
  • Continue to wear a mask, keep your distance, and wash your hands until the pandemic is under control
Getting the second shot
  • You will get a reminder for your second appointment.
  • Follow the same check-in and vaccination process at your vaccination site
  • You must get the second shot to make sure that you receive the maximum protection from the vaccine.
  • Some people may have even stronger reactions the second time, and feel feverish, dizzy, and achy or have chills.
  • These reactions show that your immune system is responding to the vaccine.
Frequently Asked Questions

Why do I need a second shot?
A second dose ensures that you receive the maximum protection from the vaccine.

Can I still get the virus after the vaccine?
Yes, but being vaccinated gives you 94% protection against the virus. The vaccine protects you from becoming seriously ill.

When can I stop wearing a mask?
Public Health officials will let everyone know when it is safe to stop wearing a mask. This will be when enough people are vaccinated and infection rates become lower.

Can I take any medication after my vaccine if I need it?
For symptoms after your shot, you can take ibuprofen or acetaminophen only if your doctor normally recommends these medications for you. It is better to avoid taking any medication if you can, as these medications can lessen your immune response.

To Cancel Your Appointment:

If you already got the vaccine or are unable to make your appointment
call 818-301-6311 to cancel

Important Check-In Update

Effective Thursday, July 15 to avoid overcrowding and reduce wait times, the late policy changes from a 5 minute grace period to 0 (zero) minutes.

Patient Care Information

Your health and safety is our top priority! Because of the pandemic, we limit the number of in person visits with a provider. Everyone entering the clinic has their temperature checked and is asked if they have any COVID19 symptoms. To help our patients continue to get the care they need and keep them safe, we also offer telephone and video visits with VCH providers.


  • Your appointment lasts about one hour
    After you receive your final dose of the COVID vaccine, your body needs 2-6 weeks to build up strength to fight infection.
  • Youths 16 or 17 years old may only get the Pfizer vaccine, and must be accompanied by an adult.
  • All immigrants can get vaccinated for free, and you won’t be asked about your immigration status.

COVID19 Check-in Procedures

  • North Hollywood patients will check in at the main entrance to the clinic.
  • North Hills patients check-in at the side entrance
  • Patients must come with a mask or face covering. You may be asked to sanitize your hands.
  • All patients will have their temperature checked and be asked about COVID19 symptoms.
  • Patients with no symptoms will get a “screened” sticker, and shown where to wait until their appointment.
  • Dental and Optometry patients will be directed to their appointment where they may be screened a second time.
  • Only one parent/caregiver is allowed to be with the patient for their appointment. We ask that children without an appointment stay home and keep safe.
  • Pharmacy patients are asked to call in their refill requests before they arrive to shorten their wait time.

We’re in this together and safer at home!

You can get care without leaving your home!

To make sure you are getting the care and attention you need, we are scheduling private personal telephone and video visits with your provider. Call 818-763-8836 for an appointment, and click here to learn more about telehealth visits.

Essential In-Person Visits

Face to face appointments are scheduled for these types of visits:

  • Vaccines and well-child for babies and children 1 year and under
  • Prenatal care & GYN
  • Provider requested follow-up
Isolation or Quarantine?

You don’t need to be tested if you aren’t showing symptoms. Stay home and isolate yourself.

If you have been exposed to someone with COVID-19, place yourself in quarantine for 14 days.

Virus Testing

Patients must make an appointment to be tested.

While waiting for test results stay home and isolate yourself.

Symptoms of COVID-19

The Centers for Disease Control and Prevention (CDC) announced these additional symptoms of the disease:

  • Respiratory symptoms; like a cough or difficulty breathing
  • Fever
  • Chills
  • Muscle pain
  • Nausea
  • Vomiting
  • Diarrhea
  • Sore throat
  • Loss of taste or smell
A guide to help you make decisions and seek appropriate medical care.

Information about COVID-19 Testing

Testing continues to play a major role in the fight against COVID-19. To get a COVID-19 test you must book an appointment.

Schedule a telephone visit with your provider to request an order for a test; or utilize the Los Angeles County testing sites to book an appointment.

Due to a significant increase in testing demand, our drive-thru testing locations are experiencing high traffic. You may experience longer than normal wait times.

Depending on demand, your test results will typically be available within 72 hours (2-3 days), and often sooner.

For more questions about testing please visit FAQ for answers to frequently asked questions.

High-Quality Healthcare for All

The mission of Valley Community Healthcare is to improve the health and wellbeing of our community by providing high-quality comprehensive healthcare services regardless of ability to pay.

Welcome to Your Medical Home

Valley Community Healthcare doctors work together with health specialists to treat all the issues that affect a patient’s physical condition and mental well-being, including diet, exercise, and substance misuse.

Make a Difference with VCH

Your gift to Valley Community Healthcare ensures that we can create little miracles every day, so our patients won’t need big miracles to stay alive and well.